INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. At Fusion Fits, what you see is exactly what you get! All our product images are real photos of the actual items — no surprises.

Do I need to pay in advance?

No advance payment needed! Fusion Fits offers Cash on Delivery (COD) across Dhaka, so you can pay when your order arrives at your doorstep.

How can I return an item?

If you receive a wrong or damaged item, just contact the Fusion Fits team within 48 hours of delivery. We’ll arrange a return or replacement according to our return policy. Your satisfaction is important to us.

Will you restock items indicated as “out of stock?”

Yes! Fusion Fits regularly restocks its most-loved items. If something’s unavailable, keep an eye out or message us — we’ll try to bring it back soon.

Do you have any physical store?

Not yet! Fusion Fits is currently an online-only brand, but we’re planning to open our physical store soon. Stay connected with us for exciting updates!

How long does delivery take?

Fusion Fits usually delivers within 2-4 working days in Dhaka. You’ll get a confirmation call before dispatch to ensure smooth and secure delivery.

Can I customize my order (size, color, or print)?

Yes! With Fusion Fits, you can personalize many of our items — especially t-shirts — by selecting your preferred size, color, and design before placing your order.

INFORMATION ABOUT US

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